Support

Can't find an answer? Email ap@twinkle.hk and we'll get back to you.

Your progress

Where is my progress saved?

On your device only. There's no account, so progress isn't synced between your phone and tablet, and it's removed if you delete the app.

How do I start again?

Open Settings from the gear on the home screen and tap Reset all progress. This clears your lessons, flashcard schedule, quiz results and bookmarks, and can't be undone.

Listening to lessons

How do I listen to a lesson?

Open a lesson and tap Listen. Use the speed menu beside it to choose 0.75x, 1x, 1.25x or 1.5x. The app remembers your speed.

I can't hear anything

Check your device's media volume. On iPhone, lessons play even with the silent switch on. Leaving the lesson stops playback.

Can I keep listening with the screen locked?

On iPhone and iPad, yes: reading continues with the screen locked or while you use another app. On Android, keep the app open while it reads.

The voice sounds robotic

Architect Path uses your device's own voice. You can download higher-quality voices: on iPhone and iPad, go to Settings › Accessibility › Spoken Content › Voices › English. On Android, look under Settings › Accessibility › Text-to-speech output.

Flashcards and quizzes

How are flashcards scheduled?

After you reveal a card, rate how well you knew it: Again, Hard, Good or Easy. Cards you know well come back after longer and longer gaps; cards you struggle with come back soon. The home screen shows how many are due today.

Do revision questions count towards my quiz score?

No. The three questions at the end of each lesson are a quick check. Your quiz accuracy only counts the module quizzes.

Content

I found a mistake in a lesson

Thank you! Email ap@twinkle.hk with the module and lesson name, and what looks wrong.

Can you add a topic?

Suggestions are welcome by email. We read them all.

Purchases

Is it a subscription?

No. Architect Path is a one-time purchase that includes every module and future content updates. There are no in-app purchases or ads.

I got a new phone. Do I need to buy it again?

No. Download it again from the same Apple ID or Google account you bought it with. Your progress is stored on each device, so it starts fresh on the new one.

How do I get a refund?

Purchases are handled by Apple and Google. For the App Store, request a refund at reportaproblem.apple.com. For Google Play, use Order history in the Play Store app or play.google.com.

Privacy

Architect Path doesn't collect any personal data. See the privacy policy for details.